This website is operated by Claire Rother and team whose registered address is 9, Foreland Avenue, Margate, Kent. We are committed to protecting and preserving the privacy of our visitors when visiting our site or communicating electronically with us.
This policy sets out how we process any personal data we collect from you or that you provide to us through our website. We confirm that we will keep your information secure and that we will comply fully with all applicable UK Data Protection legislation and regulations. Please read the following carefully to understand what happens to personal data that you choose to provide to us, or that we collect from you when you visit this site. By visiting www.clairediane.com you are accepting and consenting to the practices described in this policy.
Types of information we may collect from you
We may collect, store and use the following kinds of personal information about individuals who visit and use our website:
Information you supply to us. You may supply us with information about you by filling in forms on our website. This includes information you provide when you submit a contact/enquiry form or book a connection call. The information you give us may include your name, business name, address, email address and phone number. For the connection call bookings regarding 1:1 work, the information you give may include general personal information about your current lifestyle, physical and emotional health, current challenges and how you are wanting support.
Information our website automatically collects about you. With regard to each of your visits to our website we may automatically collect information including the following:
- technical information, including a truncated and anonymised version of your Internet protocol (IP) address, browser type and version, operating system and platform;
- information about your visit, including what pages you visit, how long you are on the site, how you got to the site (including date and time); page response times, length of visit, what you click on, documents downloaded and download errors.
Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
How we may use the information we collect
We use the information in the following ways:
Information you supply to us. We will use this information:
- to provide you with information and/or services that you request from us;
- to keep you informed on our latest news and developments;
- marketing communications about upcoming classes, courses and new offerings.
Information we automatically collect about you.
We will use this information:
- to administer our site including troubleshooting and statistical purposes;
- to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
- security and debugging as part of our efforts to keep our site safe and secure.
This information is collected anonymously and is not linked to information that identifies you as an individual. We use Google Analytics to track this information.
Disclosure of your information
Any information you provide to us will either be emailed directly to us or may be stored on a secure server. We use a trusted website and hosting provider (Squarespace) to facilitate the running and management of this website. Squarespace meet high data protection and security standards and are bound by contract to keep any information they process on our behalf confidential. Any data that may be collected through this website that Squarespace process, is kept secure and only processed in the manner we instruct them to. Squarespace cannot access, provide, rectify or delete any data that they store on our behalf without permission.
We do not rent, sell or share personal information about you with other people or non-affiliated companies.
We will use all reasonable efforts to ensure that your personal data is not disclosed to regional/national institutions and authorities, unless required by law or other regulations.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Third party links
Our site may, from time to time, contain links to and from the third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Your rights – access to your personal data
You have the right to ensure that your personal data is being processed lawfully. Your subject access right can be exercised in accordance with data protection laws and regulations. Any subject access request must be made in writing to Claire Diane Rother, 9, Foreland Avenue, Margate, Kent, CT9 3NH. We will provide your personal data to you within the statutory time frames. To enable us to trace any of your personal data that we may be holding, we may need to request further information from you. If you have a complaint about how we have used your information, you have the right to complain to the Information Commissioner’s Office (ICO).
Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.
Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Claire Rother - email: claire@clairerother.com.
privacy policy:
CODE OF ETHICS:
In all of my client relations, I agree to:
- Treating you with dignity, respect.
- Honor your confidentiality and anonymity.
- Co-creating with you clear boundaries around our working relationship.
- Offer you compassion, non-judgement and attunement.
- Only have relationships that are platonic (romance or sexuality is not part of our professional client-coach relationship dynamic).
Relationships that have a singular focus
- No dual relationships unless agreed before the start of our work together
- If we do agree to enter into a dual relationship (for example, we are already friends – so we have a dual relationship of being friends as well as in a therapeutic relationship) we will explore this new context together, create shared agreements and continue to check-in with each other about the work so that we both have a feeling of security.
No relationships that have a conflict of interest. If any potential conflicts exist or arise, to be transparent about these.
Ensure that my qualifications, expertise and skillset are appropriate to meet your needs. In instances where I feel this is not the case, I will be transparent about this and if agreed with you, refer you to a professional who is a better fit for you.
Clearly communicate your financial investment for our work together Keep accurate records of our work together and ensure these are stored appropriately, stay confidential, and comply with the requirements of GDPR.
Always ensure that I am in a fit and healthy state to practice. If not, I agree to stop our work until I am. If needed and agreed, I will offer you alternative professional support.
Dedicate myself to ongoing personal and professional development.
Create and agree upon a contract regarding expectations, rights, responsibilities and financial obligations before we start any work together.
Respect and honour your right to terminate our professional relationship at any point, subject to, and bound by, the previously agreed upon contract.
Communicate my right to terminate our professional relationship and work together at any point in our working relationship if I feel that you are no longer benefitting or if I need to do this to honor my own needs or safety, subject to, and bound by, the previously agreed upon contract.
If I feel that you are no longer benefiting from our working relationship, I shall be clear and upfront about this.
I shall make space for feedback about our work together.
If there is any rupture in our relationship I shall:
- Make space for authentic communication of both your feelings.
- Offer a positive repair experience.
- Communicate my feelings with you openly and honestly.
- Make every effort to listen and attune to your needs rather than simply seek to defend myself.
- Act with grace and humility and not blame or shame you for any feelings or issues that may have arisen.
- Be honest about any mistakes I may have made
- Ensure that we co-create a pathway to move forward in our relationship so that we can safely proceed together
Market my services in a way that is honest, authentic and allows for choice and consent.
Continue to be aware of, to learn and educate myself about systemic injustice in my personal and professional life:
- I agree to commit myself to understanding systemic injustice, own my privilege and examine myself and my professional work for implicit bias.
- Focus on liberatory learning and unlearning
- Help my clients to understand and deconstruct their own internalized systemic oppression.
